Frequently Asked Questions (FAQs)

StylebySassy is a women’s clothing brand focused on effortless, everyday style. Our collections are thoughtfully curated to include modern essentials and timeless pieces designed to be worn comfortably, season after season. We prioritize ease, quality materials, and refined details over fast-moving trends.

Yes. We offer free shipping on all orders, with no minimum purchase required. No surprises, no hidden fees — just simple, straightforward delivery.


Orders are typically processed within 1–2 business days.

Standard delivery usually takes 3–10 business days, depending on your location. Most orders arrive within 4–12 business days total. Once your order ships, you’ll receive a tracking link to follow its progress.


At this time, we ship within the United States only. Our goal is to provide a smooth and reliable domestic shopping experience. If international shipping becomes available in the future, we’ll be sure to share the update.


If something isn’t quite right, you have 30 days from the delivery date to request a return. Simply email us at hello@stylebysassy.com, and our customer care team will guide you through the process.


Once your return has been approved, refunds are typically processed within 7 business days. Please note that your bank or payment provider may take additional time to reflect the funds in your account.


Yes, we’re happy to help with exchanges. If you’d like to swap an item, contact us at hello@stylebysassy.com, and we’ll assist you with the next steps.

We accept the following payment options:

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • Shop Pay
  • UnionPay
  • Visa

All payments are securely processed using SSL encryption.


Absolutely. Protecting your privacy is extremely important to us. Style by Sassy does not store sensitive payment information, and all transactions are handled through secure, encrypted systems.


Please start by checking the tracking link in your shipping confirmation email. If more than 7 business days have passed and your order hasn’t arrived, contact us at hello@stylebysassy.com, and we’ll look into it right away.


We’re sorry if your order arrives in less-than-perfect condition. Please email hello@stylebysassy.com with a brief description of the issue and a photo, if possible. We’ll arrange a replacement or a full refund — whichever you prefer.


If your order hasn’t shipped yet, we may be able to make changes or cancel it. Please contact us as soon as possible after placing your order, and we’ll do our best to help.



We’re always here for you. If you have additional questions or need further assistance, reach out to us at hello@stylebysassy.com — our team will be happy to assist.